Contact us



Request a Demo

Contact

  • Montréal

    1130 Sherbrooke Street West
    Suite 1500
    Montréal, Québec H3A 2M8
    Canada

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • New York

    16 West 36th Street
    2nd Floor
    New York, New York 10018
    United States

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • Singapore

    75 High Street
    Singapore 179435
    Singapore

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

Contact

  • Montréal

    1130 Sherbrooke Street West
    Suite 1500
    Montréal, Québec H3A 2M8
    Canada

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • New York

    16 West 36th Street
    2nd Floor
    New York, New York 10018
    United States

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

  • Singapore

    75 High Street
    Singapore 179435
    Singapore

    For billing or customer
    support inquiries:
    +1.361.666.3617

    For all other inquires:
    +1.917.740.7291

Powered by Plusgrade.

The market-leading provider of upgrade solutions, a key segment of
the ancillary revenue and merchandising sector in the global travel industry

Request a Demo

Enabling incredible customer benefits and significant high-margin revenue generation that drive real results to your bottom line

Plusgrade is an award-winning technology company at the forefront of ancillary revenue and merchandising in the global travel industry. The pioneer of premium upgrade bidding, Plusgrade enables maximum return on unsold premium inventory through an engaging and effortless customer journey.

Learn More Request a Demo

Key Performance Indicators

Millions of people
upgraded

Everybody loves an upgrade and we’re giving your guests the best travel day of their life!

Billions of dollars
generated

We’re experts in capturing real, high-margin, game-changing new revenue opportunity from your existing guests

#1 or #2 ancillary
revenue generator

We are the second largest source of ancillary revenue for many of our partners, and even the largest for some

World class NPS
score of 70

Plusgrade is proud that our partners rated us in the highest category of customer satisfaction

Powered by Plusgrade

Over 70 of the best travel companies worldwide trust Plusgrade to deliver key revenue streams

Our Signature Products

Plusgrade’s market-leading solutions provide our travel partners with both substantial value-added incremental ancillary revenue and serve as a powerful merchandising strategy in helping our partners introduce new products, build brand loyalty and drive incredible improvements in customer satisfaction.

Premium Upgrade

Plusgrade created an entire category which is now the global and de facto standard for upgrade across the airline industry.

Airlines have the confidence to intelligently target passengers most likely to place quality offers on upgrades for unsold seats in premium economy, business and first class.

Result: generate as much revenue as possible from every flight.

Dynamic Seat Blocker

We all know how it feels when you realize the seat beside you wasn’t booked. Now, you can reproduce that same feeling for your passengers by allowing them to control their experience and block the seat or row beside them before boarding.

Result: Flyers get the options they want and airlines get the revenue they need to recover.

La Caisse invests CA$200 million in Québec technology company Plusgrade

“Our partnership with Plusgrade has over-delivered on customer engagement and continues to deliver meaningful ancillary revenue.”

Manager,
Ancillary Revenue, Qantas


Honoured with the prestigious Deloitte Technology Leadership award as global leader in its sector. Also, consistently honoured as one of North America’s fastest growing technology companies in the annual Deloitte Technology Fast 50™ and Fast 500™ awards. Plusgrade has been recognized in 2016, 2017 and 2018.

“We had launched a pilot […] with the intention of slowly ramping this up in terms of both who we’re making the offers to, as well as how many routes it’s eligible on. Because of customer demand, we’ve grown the product faster than we were originally intending to do.”

Mark Nasr,
Vice President, Air Canada
Powered by

Connect with our team to discuss your opportunity to
increase revenue and improve customer satisfaction.

Contact Us